Always Moving Inc.

First off, we were severely underestimated. Ending up having to pay almost double what we were quoted & we sold a lot of stuff. Second, it took them 5 WEEKS to deliver our stuff. They LOST my headboard and my dog stroller. This was 4 MONTHS ago and we still haven’t been paid and they will not answer their phone, text or email. Do not use this company if you value your time, money and personal belongings. We regret using them and are now out of a bed since I had a sleigh bed- can’t put the bed together without all pieces.

Move size: 2 Bedroom Home Service cost: $5000

I contacted this company to move my two bedroom apartment across two states. I paid a $936.00 deposit, the original cu ft of unit estimate was 600 (approx. $2600) and I think it was lowballed it to get the nonrefundable deposit. They did a walk through the day of the move and recalculated the cu ft to 1200 and increased the price to $5300. I had a really bad feeling about them so I canceled the service. I was told the initial deposit was nonrefundable per their contract which I don’t agree because they were only at my apartment for an hour. Three guys came which would be approx. $300 an hr. I would never use this company and I plan to warn my friends. If this was the last company on earth I could use, I would not give them more than $100 for a down payment and I would require them to do in home estimates only.

Move size: 2 Bedroom Home Service cost: $936

We were really surprised the quality of service we got with Always Moving Inc. We hired a cross country moving company many years back and we set ourself up to be taken advantage of with over charging and extended delivery time. Always Moving was night and day compared to them. These guys really knew what they were doing. Detailed list of items, fragile items crated or specially packed I mean these guys really took care of everything. From pickup to delivery there was not one day we worried or felt our uneasy. We got called every step of the move and got our furniture ahead of schedule. We are happy clients of this company and want to let people know how good they are for those who don’t know where to turn.

Move size: 3 Bedroom Home Service cost: $7200

WOW this company is something else! I just bought all my furniture last May so I went through the list of everything to the moving rep to get a quote. Taylor is her name, she quoted me $1,700. It was a great deal so I went with Always Moving. Apparently they pay for their reviews because everyone was raving about them. I told Taylor at the that time I would have to make sure we had an exact date and time for the movers to show up because my association is strict. She said no worries I'll be in touch with you frequently through this process and we'll make sure everything is taken care of. 3 months later its time to start this moving process but no word from Taylor. Finally another man called me to go over my items again. He raised my initial quote to $1950. I was shocked and asked what changed. He went over the items Taylor put in and it was completely different then what I told her. Basically she put the bare minimum in to get me to sign up!! So now its gone up great! I told the man my issue with making sure they have an exact day and time two weeks before they arrive so my association can give permission for the elevator. He told me that wasn't possible you only find out 24hr before they arrive. I asked to speak to a supervisor because one of the other reasons I was sold on this company is they would work with my association. Benjamin the supervisor called me back. We discussed it and I told him my situation. He said okay that will work. So it was all set for the movers to be there on that Monday between 9-11am. Two weeks roll around it's Sunday evening the movers are supposed to be here the next day but no one called to confirm. I thought that was strange. Then Monday around 11ish I got a call from the dispatch confirming my pick up for Tuesday! I freaked out balling my eyes out because I had everything approved for today. I even had my rental car waiting to go and hotels set up for my ling drive. I asked to speak with the supervisor. Finally hours later it is 8PM AT NIGHT BENJAMIN CALLS ME!! I'm sorry but what company doesn't call their customer when they're upset ?!?! He claims I demanded that time for Monday and he never said it would happen. A COMPLETE LIE. HE EVEN CALLED ME A LIAR!! I've never had someone speak to me so rudely. If I didn't have to move right away I would've canceled immediately. So after all these red flags the movers finally show up Tuesday. They pack everything up then tell me my price is $2,300!! WHAT IN THE WORLD!! I feel I've been taken advantage of by this company!! I mean come on how does it go from$1,700 to $2,255.16!! Now it doesn't stop there. They didn't even deliver my stuff until almost a month later!! IT ARRIVES ALL BROKEN!! My tv shattered ,my tv stand missing multiple legs, Coffee table looks like its been rolled down the street,scratches on almost everything I own. It's like they came in my house and took a bat to it then took all my money. Now its 4 months later they finally are giving me my money from the damages. I sent all the information on how much everything weighed because they'll only pay 60c per lb!! It came out to way over 500lb but according to their system my receipts don't matter they only pay off their common weight. Guess what.. 160lbs is all they'll do!! so after all my new furniture I just bought in May destroyed and I'll only be receiving $96. WOW just wow. NEVER EVER USE THIS COMPANY UNLESS YOU WANT TO BE SCREWED OVER COMPLETELY ALWAYS CHECK BETTER BUSINESS BUREAU THAT WHERE I WENT WRONG!!

Move size: 1 Bedroom Home Service cost: $2255

Went online looking for a moving company. I found a lot of companies that I thought looked good and made a list of those and started to make calls. I read online some tips and I stuck to them. The first question I asked was are you a broker? I was able to rule out about half of my list. I had a business I needed furniture picked up from as well as my home I was relocating to a new state. Always moving Inc. was willing to make the other stop and continue on to my home. We had very specific details about how we wanted the move done and they abided by them all. Not one time during the movie where is there something they could not handle, these are very experienced men. Once we got our delivery they place the items in the rooms we asked them to and the estimate we signed off on was the money we paid in total. If you read a lot of horror stories about people paying extra money but this company took extra care of us. In my eyes it was the move done flawless. I’m not somebody to go online and write reviews but the way this move is handled it’s the least I can do.

Move size: 3 Bedroom Home Service cost: $6100

Always Moving Inc. was exactly what we were looking for. We wanted a company that made moving easy and they did just that. We were able to take it room by room as list off each item. We told them the pieces that needed extra attention and should be treated with care. The movers took their time making sure the job got fine right. Once the truck was loaded we were not surprised by extra charges because we actually used less space. This company knows how to make a move go smooth. The other departments played a big part as well. We were very happy with the service we received. We have nothing but praise for Always Moving Inc. Thank You for all you’ve done for me and my family.

Move size: 3 Bedroom Home Service cost: $7500

This was a completely professional relocation. Always Moving was the first company to call once we submitted our request to receive moving quotes. Before we began building an inventory list they explained to us how we would be priced and showed us thier credentials and all of the licenses that were up to date. It’s important to know exactly who you are working with especially during the summer months when fly by night movers call due to the high volume of moves. Our representative asked us through the process from larger pieces what would be dismantled to any items we wanted crated or boxes. They gave us complimentary things as well. They really did cover all bases because easy pickup for them was an easy move for us. Neither one of us wanted any unanticipated items on move date. They work very clean and respect the customers home. Watching them load the truck they placed pieces carefully so nothing was stacked or had any chance of being broken. They are the ideal mover. They are every lady bit of our 5 star rating but don’t take our word see for yourself. This was our best move we ever had and we moved 3 other times.

Move size: 4 Bedroom Home Service cost: $8800

Always Moving really got the job done! We are just happy customers that want to tell others how great this company really is. From the time we started talking about furniture up until the final delivery there has always been a good line of communication. It was easy to make changes and we got an excellent rate. We did speak to a few others but nine if the other companies were as flexible as Always Moving. This move was hard on us emotionally and they were all able to make us laugh and smile to make it a little easier. Professional and polite with quality work.

Move size: 3 Bedroom Home Service cost: $6700

We wanted a responsible and reputable moving company and boy did we get lucky. Always moving Inc. was exactly what we wanted. They were extremely detailed with our inventory list and always called us back when we needed them. Somebody always took time to help us because this was a very new thing for me and my family. They are trustworthy and want to help the customer as much as they can. The money we saved working with them we were able to furnish our whole home and we are very thankful for that. You’re moving company is fantastic and we will continue to recommend you.

Move size: 4+ Bedroom Home Service cost: $9200